Exchange Policy
We have a 5-day exchange policy, which means you have 5 days after receiving your item to request an exchange.
To be eligible for an exchange, your item must be in the same condition in which you received it—unworn, unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start an exchange, contact us at info@almostsane.in. Once your exchange request is approved, we'll share instructions on how and where to send your package.
Items sent back to us without first requesting an exchange will not be accepted.
Partial Payment
If a partial payment was made at the time of placing the order, the partial payment amount is non-refundable and will not be refunded under any circumstances, including order cancellation or exchange.
Damages and Issues
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged, or if you received the wrong item. We'll evaluate the issue and work to resolve it as quickly as possible.
Non-Exchangeable Items
Customized products, used items, items damaged due to customer handling, and items returned without their original tags or packaging are not eligible for exchange.
Sale items and gift cards cannot be exchanged.
If you have any questions regarding exchanges, please contact us at info@almostsane.in.